and our No matter the reason, its always frustrating! One of the best tips for selling on Poshmark is to open a P.O. Select Done. Anyway, I had to send pictures of the flaws, and the case was resolved, and I got a full refund. This subreddit is not affiliated with or endorsed by the United States Postal Service. Honestly, I dislike returning items on reselling websites because I feel it is very stressful, and all that. Don't rely on Poshmark's conversions. Questions? Why would a seller risk their business with such dishonesty? Archived post. How To Bundle On Mercari (With Pics) And Sell More, How To Sell On Mercari: How Mercari Works For Sellers, 23 Money-Saving Tips For Living On A Budget Without Feeling Poor, 9 Healthy Lifestyle Habits To Live A Happy Life, 12 Craft Business Ideas: Things To Make And Sell From Home, Black picture #3 shows actual color (if thats the case), Like-new condition or worn once or a handful of times, Only flaw is a slight scratch on the toes, see picture #4. I got the confirmation that the package was delivered to the Poshmark . Thats not the sellers fault, the outfit just doesnt work for the buyer. Theres always a chance that we may miss something. And thats a strong argument just because it is. She had not opened the package and stated that it was an accidental buy and wanted a return. Poshmark - Wikipedia "Not matching the description" can include receiving the wrong item, a damaged item, a fake item when you ordered from an authentic source, and more. Account - Poshmark New comments cannot be posted and votes cannot be cast. Change your shipping and return address anytime you'd like! Do you ever white out your return address? : poshmark - Reddit Your email address will not be published. Just this week, I sent a wool blend pea coat to a buyer who paid $44. Address Poshmark, and not the buyer. Enter in your new email address. Is there an option Im missing to pretend they dont exist? Thank you. Is Poshmark Legit? How to Buy and Sell on Poshmark Safely How to change or add my address - Poshmark Select Problems/Order Inquiry. Do I need to put a return address on packages that are shipped via flat priority mail ? And this post will cover what you can do when it happens, and how to avoid it in the future. For sales above $15, Poshmark charges 20 percent of the . I dont personally own a tag machine. Select "Order Not as Described" from the dropdown menu. But for the first time, I had to return a Poshmark purchase. Select your profile picture at the top-right of the page. They never addressed her complaints about odor, stains or condition. It it possible to motify the postback address so I can omit the default.aspx from the client browser? There you will find everything you need to complete your at-home DIYs, right alongside of me and my DIY videos:https://www.amazon.com/shop/erikawithakYou can browse my Poshmark closet for second-hand gems and sometimes items that are new with tags! Buying - Poshmark What is a return address? For more information, please see our Do not try to handle this outside of Poshmark, or outside of the case chat. If you notice any intentional damage or anything untrue, then you can open a case against the buyer too. Do you try to stay anonymous? When you get your item back, check it thoroughly to make sure it is in the condition it was shipped. Cookie Notice Reddit and its partners use cookies and similar technologies to provide you with a better experience. (9405511109483873533427) and contacted USPS. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. If you list an item with flaws, and fail to show pictures of it, or even mention it in the description, then a buyer has every right to open a case against you on Poshmark. Archived post. It is a mail slot that you can reserve at the local Post Office. How to change or add my address - Poshmark How Do I Edit My Shipping and Return Address? - Poshmark Now, lets look at better item descriptions: All Im trying to say is that incomplete descriptions can lead to Poshmark returns, and you can avoid them. Reddit and its partners use cookies and similar technologies to provide you with a better experience. But the past few months it seems "item not desicribed" return cases are getting out of hand. I Had a Poshmark Return | This Mommy is Real Repeat the actual shoe size again in the listing's description. Select Done. The poor customer service along with the 20% fee is really starting to push me away. Some sellers might misrepresent an item or hide its flaws. Go to the Poshmark website, and log into your account. The other three were issues that I felt that buyer brought up due to either buyers remorse or fit. Select Edit to edit an address or select Add Address to enter a new address. I'm more mad that i'm receiving a damaged item back that I will have no chance of reselling. Offering a large selection of over 1,500 items, with new items added daily. If you like my videos, my vibe, my life hacks, makeup tutorials, DIYs, my decluttering videos, sharing in my very slow journey to minimalism, and of course my painfully honest reviews; please take a minute to like this video, subscribe to my channel, and hit the notification bell so you will be notified when I post my next video. I added my original photo to the thread showing the "missing button" clearly pictured, and she said "well you sent me a different coat". My username includes my unique first name and my profile pic is me. 3 How to start selling on Poshmark 1. Share. Select on your email address. If you are adding or editing an address, you may be prompted to complete our 2 Step Verification. I was googling for this very issue and come upon your blog. Is there a way to hide all listings from a particular user? Youll never know, the buyer may change their mind and decide to keep the item. The item does seem to [State issue with item]. If there are no issues, the buyer is refunded the money and the seller can relist the item. I tried blocking them but the listings still show up. Create a free Poshmark account 2. So I thought Id talk about Poshmark returns because I had to open a case against a seller recently. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Select Order Not as Described. What other tips do you have for return cases? Press question mark to learn the rest of the keyboard shortcuts Here are some examples of vague descriptions. Had I actually listed medium/large in the description itself, it may have helped my case. Do you try to stay anonymous? Select from a previously saved address or add a new one by selecting 'Add Address'. As a seller, its in inevitable to have a case. One was the size of an adult hand, and the other would fit my thumb. And I wonder if the seller thinks thats enough information to help a buyer purchase your item. Returns must be shipped back to the seller within five days in order to be eligible for a refund. But without any communication with your buyer, they might lose interest, and change their mind about the purchase. Follow me on TikTok:https://www.tiktok.com/@stylisterikawithakFollow me on Instagram:https://www.instagram.com/stylisterikawithak/Follow ROXDOLL on IG:https://www.instagram.com/roxdollcosmetics/Sign up for the ROXDOLL Cosmetics Loyalty Rewards Program, its free to join, and youll receive exclusive VIP offers while you earn points that can be redeemed for rewards!https://www.roxdollcosmetics.com/loyalty What to Do When A Case is Opened Against You on Poshmark It was washed and hung to dry prior to being listed, and there were no odors. by otrootra. Who has the time to do all of that? Quora - A place to share knowledge and better understand the world Select Done On the web The buyer can make a case that you didnt show how new or worn the item is. New comments cannot be posted and votes cannot be cast. The seller never disclosed the flaws in the items and claimed they werent there when she shipped both jackets. ThredUp VS Poshmark: Which Is A Better Closet Cleanout Platform? Privacy Policy. In it, I included the screenshot of my purchase confirmation. Username etc. Archived post. When people shop, theyre excited and counting days to receive their order and start enjoying it. Select My Profile. The Budget & Mom Jeans blog earns commissions from qualifying purchases as an amazon associate. New comments cannot be posted and votes cannot be cast. Poshmark return cases take only a few days, or less than a week to resolve. Hey everybody. On the web However, the tags were intact and the dress was otherwise flawless. Your return address is the address that will be printed on the top left corner of the shipping labels that we email you. So well talk about what to do to avoid cases being opened against you on Poshmark. Poshmark: Reviews, Complaints, Customer Claims, Page 2 | ComplaintsBoard I'm getting fed up, at least the last 2 " item not as described returns" the buyer didn't damage the items and I was able to resell easily. Reselling on Pos. Just follow the steps below. Box stands for Post Office box. Here is how I handled each of my Poshmark return cases: Poshmark has this one phrase they use whenever a case is closed in the buyers favor: Rest assured, we understand that this was likely an honest oversight and know these things happen from time to time. I never contact the buyer directly, nor address them directly in the case chat: Hi Poshmark Team, Im sorry to hear that the buyer is dissatisfied with their purchase. NOW WATCH: What happens when you sleep in your contacts, What is Poshmark? Select your order. I got a small post office box, and it has been worth every penny for the privacy & security it provides for both buying (package holding, no having things sit around on my porch) and selling (no one gets my home address). Leave your Poshmark closet in the comments! So if a package cannot be delivered, it will be returned back to you, the sender. I listed 8 photos in great lighting that showed the condition, every angle, and included the length. She stated that it was obvious that the dress had been worn, washed and the tag had been reattached. Apologize to them, and move on. And let your pictures show the brand name, size, care instructions and fabric type label, flaws (tears or pilling), etc. The CVV code is used to verify that you have the physical card in your possession and helps reduce the risk of debit or credit card fraud. Select Edit to edit an address or select Add Address to enter a new address. Sellers are given a chance to respond. Does anyone remove return addresses? : r/poshmark - Reddit Contact - Poshmark step 1 Go to your account tab and then tap on 'My Address'. Please consider this as my acceptance of the return and process the return label accordingly. Mailing Address Privacy : r/poshmark - Reddit It is not expensive and it is very useful so it keeps your address private. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. When I received the sweater, it was in the same condition that I shipped it in, without any staining or odors whatsoever. But don't trust the post office to store return info in their tracking info. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. One of the Posh Tips we like to share with our sellers is to be extra descriptive in the listing to avoid any possible concerns regarding condition and to best set their buyers expectations.. Look for things you can use to defend yourself just in case the buyer is being dishonest. On the web. Yes, the buyer may lay false claims but try to keep your cool. What kind of fit is it? For more information, please see our Enter your email address to subscribe to this blog and receive notifications of new posts by email. Support Center 5 Tips for Poshmark Return Cases | This Mommy is Real Yes, stock photos of your listing are great, but without a picture of the actual product, your item may be returned. On sneakers, you'll sometimes find them under the tongue of the shoe. I listed 8 photos in great lighting that showed the condition, every . If this happens to you, take pictures of the item immediately, then open a dispute with the site as soon as you can. The platform has over 80 million users, with over 200M available listings. Photos are attached for viewing.. The only thing I could do was maintain my position that I sold the sweater in the condition that was stated. Lets talk about reasons why a case may open against you on Poshmark. Because the dress was not in pristine condition, I included a close-up photo of it, a photo with the tag on the dress, and ensured that the description clearly stated this issue. At this point, theres nothing much we can do as sellers. As frustrating as that statement can be, there is truth to it. You can change your email address directly through your Poshmark account. Its hard to determine when this is enough. Again, cases can happen from time to time, and are generally not reflective of your success as a seller. If this happens, the buyer must ship the item back within a certain period. and our I politely responded that that was an issue of fit rather than item not as described. Changing postback URL to hide Default.aspx - Stack Overflow To change or add your address: In the app Go to your Account Tab (@username) Select My Addresses Beside your current address, select Change Note: If there are no addresses on file, select Add Default Shipping Address or Add Default Return Address. In my case, I bought two winter jackets, and both jackets right pockets were torn inside. So much of what I declutter in my videos find a second home in my posh closet and now maybe it will find its forever home, with you, in your home:https://poshmark.com/closet/stylist_erikaLastly, lets get social! Cookie Notice Go to the Poshmark website, and log into your account. Go to your account by clicking on your username -> Click on My Purchases -> Select the order you would like to file the return case on -> Click on Problems/Order Inquiry -> Click on Order Not as Described -> You will need to select a reason for the return -> Next you will be asked to provide a description of the issue with the item . Reddit and its partners use cookies and similar technologies to provide you with a better experience. Even when you finally ship the purchase, some buyers would open a case for a return. To avoid Poshmark returns, make sure you ship as quickly as possible. 6. But you should make sure your shipping box or poly mailer is in great condition. Read more, Last Updated on February 25, 2023 by Bree Are you wondering what Thredup processing fees are and what you should, Read More Thredup Processing Fees What It Means & What To DoContinue, Last Updated on October 25, 2021 by Bree If you want to know which of these two is a better, Read More ThredUp VS Poshmark: Which Is A Better Closet Cleanout Platform?Continue, Last Updated on September 3, 2021 by Bree I started my blog sometime in 2018, and this is my first, Read More How Much I Have Made So Far Blog Income ReportContinue, Last Updated on February 24, 2023 by Bree So I thought it would be nice to share my blog growth, Read More My Blog Growth After Blogging For 1 YearContinue, Last Updated on November 5, 2021 by Bree Whew! Excerpts and links may be used, provided that full and clear credit is given to Jennifer R and This Mommy is Real with appropriate and specific direction to the original content. Beside your current address, select Change. It appears that on USPS click n ship I have to provide a return address in order to print the label. The situation escalated and she insisted that I was lying over and over again. Select your order. In this case, I chose to direct my questioning to the buyer. Scroll down and go to My Purchases. Here's what you need to know about the clothing marketplace platform. Head over to the Wanted to see if anyone else here did it, and if they had any tips or advice? c#; asp.net; vb.net; Share. I've just started to get active on posh selling my old clothes. I do feel like people like to see a real face as a buyer-- at least I do. Abigail Abesamis Demarest is a contributing writer for Insider based in New York. Maybe I'm a little embarrassed someone I know IRL would find out I'm selling my clothes? If a case opens, address Poshmark, and not the buyer. I sincerely apologize for the inconvenience and accept the return. I was floored. Another mistake that can lead to Poshmark returns is inaccurate sizes. Ive seen cases where a listing says size medium, and never mentions that it is a junior size, and the buyer receives a shirt or dress they cant fit into. . In this case, the buyer opened a case upon receipt of the item. Since that last post, Ive had a total of six cases. Select Submit. This will help keep things professional and keep personal feelings out of it. For sales under $15, Poshmark charges a single flat rate of $2.95 and sellers keep the rest. In these situations, the resolution is simple; I direct my response to Poshmark: Poshmark Team, I appreciate that the buyer has brought this to my attention.